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Frequently Asked Questions

If you have a question relating to boatfax, that is not answered here, please contact us.

Dealers
How do I register as a Dealer?
How can I change from a Private User type to a Dealer?
How do I upgrade or change My Dealer Membership?
How do I change My Dealership information?

Hull Identification Number
What is a Hull Identification Number (HIN)?
If I do not have the Hull Identification Number (HIN), can I still do a search on other information?
Where can I find the Hull Identification Number (HIN)?

Validate it
What does the Validation process do?
When is the Validation process used?
Does the Validation process only rely on an exact data-match being found?
How is 'Validate it' Different from 'Check it'?

Check it/Search
What is the difference between the Standard Check and the Extended Check features?
What is the benefit of a “boatfax SmartSearch™”?
What format is the search information required to be entered?
Why do I pay to check my asset?
I am about to buy a used boat. Why should I check its status?
Why don't I get a result from my search entry?
Why should I select a search outside my territory?
Do I have to use the on-line form to check the details of a boat or can I email the data to you

Reward Points

What are boatfax Reward Points?

Register it and Protect it
How does registering a vessel, boat or piece of equipment with boatfax protect it?
When entering the details of my asset into the register, what information is required?

Report it - Stolen

I have entered my stolen/missing items. Is there anything else I should do?
What if I find that an asset I have been offered is registered as missing or stolen on this site?

How does entering the details of a lost or stolen item on boatfax help me?

Territories/Countries

Which countries does boatfax provide a service to?
Where is boatfax located?

Data Protection

Why are no names or addresses displayed when I do an ownership check?
Does boatfax use data encryption?
How is the data retained by boatfax secure?

Advertising

I have a marine industry website. Can I link to boatfax?
I would like to advertise on the boatfax website. How do I do this?

Website

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Add a HIN Validator to your Desktop

Click on the Download button to place the tool on your desktop*.

If you wish to integrate the HIN Validator within your website, click on the following link, and follow the instructions: Validator

*Desktop Validator works on Microsoft Windows operating systems only.

Updated: Mar 10 at 00:44. v.3.5